Frequently asked questions

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How to book a car?

Car can be booked by completing the reservation form on our website after which you will receive e-mail for reservation confirmation.

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How can I pay?

Price for the rent can be paid online or when customer takes the vehicle, cash or with credit card (MasterCard, MasterCard Electronic, Maestro, VISA, VISA Electron).

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It is possible to pay in cash and foreign currency?

Our car rental company accepts cash and also through any foreign currency at the current rate.

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What is the total rental price?

All prices can be found in our price list and are always current. With number of days and selected vehicle can be simply and easily calculate how much will the rent cost. When booking a vehicle we will also send a complete price quotation so that you can simply print it on the road.

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What is included in the rental price?

The rental price includes: vehicle for specified period, assistance services, accident insurance, regular vehicle maintenance, inspections, oil and other service charges except fuel, winter tires in winter season.

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What is a deposit for a vehicle?

No need for Deposit.

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Do you rent and accessories such as baby car seat?

If you wish to rent a child seat is needed to select this requirement in the reservation form. Global rent a car will provide you child car seat.

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What time it’s possible to delivery and return a car?

When booking a car you can determine any car delivery and return time. We allways make sure your vehicle as you like. If you don’t have booked vehicle and you need a car immediately, please informed about the availability of the vehicle. During working hours it is possible to use our phone lines, outside working hours, please use mail communications.

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When should I book a vehicle?

If you decide to use our services, it is advisable to book a vehicle as soon as possible. In some months there is a requirement for rental cars so high that it is not possible to meet the requirements of clients who need a vehicle at the last minute. Reserve well in advance of the vehicle you will be sure that we can satisfy your request.

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How much gasoline is located in the tank when the vehicle is taken?

Full to full fuel policy.

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What is the technical condition of vehicles?

Our priority is that customers always get a vehicle in excellent condition and ensure its regular maintenance at an authorized service center.

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Do you use winter tires?

In the winter season we assure you use of quality winter tires, which will ensure a comfortable and safe driving

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How do I pick up a car?

The vehicle is available to Pick Up in Our office, Airport. Or at your designated place under the current price list. Of course it is also possible in the same way return a car.

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When you can delivery the car?

Our working hours are flexible to your needs and therefore it is possible to delivery a car whenever is booked in advance.

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Do you offer vehicles with automatic transmission?

All vehicles are in the section marked as automatic transmissions.

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It is also possible to use the vehicle abroad?

With our vehicles can be driven on the territory of Balkans also European Union countries. If you wish to visit other regions, it is necessary to inform our car rental company when booking a car.

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Are all vehicles insured?

All vehicles rented by our company are insured with max. 500 EUR Excess.

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How to proceed in an accident?

In the case of an accident is necessary to call the police and write a record about the accident. It is necessary to immediately contact our car rental company.

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It is possible to Drop Off a vehicle outside of Skopje-North Macedonia?

Vehicles are normally rented at Skopje International Airport (Meet & Greet). If you wish, we can deliver the car at any place or the borders of Macedonia, for some additional pick up/collection fee

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What if I get a penalty?

If you are caught by the police for violation of traffic rules you must pay the fine imposed on its own resources.

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What if I return the vehicle before?

In this case, Lessor is not required to pay back adequate amount.

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What are the conditions for car hiring?

When renting a car is required to submit valid

  • ID card or passport

  • Driving license

  • International Driving licence is not necessary

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GLOBAL RENT A CAR OFFICE

phoneImg+38970305602 (Viber & WhatsApp)

locationImgGjorche Petrov Street, No 143, 1000 Skopje, North Macedonia

mailImginfo@globalrentacar.com.mk

clockImgWorking hours: Mon - Sun 24/7

INTERNATIONAL AIRPORT SKOPJE

phoneImg+38971701801

locationImgBosphorus Street, No 1, Mralino, 1041 Ilinden, North Macedonia

mailImginfo@globalrentacar.com.mk

clockImgWorking hours: Mon - Sun 24/7